At Six Point Tree Service, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, protect, and handle your information when you visit our website, request a quote, contact us, or utilize our professional tree care services throughout the Oklahoma City Metro area.
1. Information We Collect
We collect information that you voluntarily provide directly to us when interacting with our website, filling out quote request forms, scheduling appointments, contacting us via email or phone, or using our online chat features.
- Contact Information: Your name, email address, phone number, physical property address, and city.
- Service & Property Details: Descriptions of your tree care needs, property specifications, photo uploads, or special instructions provided in contact forms.
- Communication Records: Details of your interactions with us through phone calls, email messages, contact forms, or live chat requests.
2. How We Use Your Information
Information submitted through contact forms, quote requests, phone calls, chat widgets, appointment requests, and emails is used solely to provide services, respond to inquiries, schedule appointments, send requested communications, and improve our customer service. Specifically, we use your information to:
- Deliver accurate, no-obligation tree service estimates and proposals.
- Schedule, coordinate, and execute tree removal, trimming, pruning, or storm cleanup services on your property.
- Communicate regarding appointment arrival times, weather delays, or emergency response updates.
- Respond directly to your questions, support requests, or service inquiries.
- Maintain internal records and improve the overall quality of our website and services.
3. Cookies and Website Analytics
Our website may use standard cookies and similar tracking technologies to enhance user experience, ensure site functionality, and gather general traffic statistics. Cookies are small text files placed on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.
4. Text Messaging and Email Communications
By providing your phone number or email address through our website forms or phone interactions, you consent to receive communications from Six Point Tree Service regarding your estimate requests, service updates, and appointments.
Important SMS Privacy Commitment:
Mobile consent and SMS opt-in data will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes under any circumstances. Message and data rates may apply. You may opt out of SMS communications at any time by replying "STOP" to any text message you receive from us.
5. How We Protect Your Information
We implement appropriate technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or wireless network can be guaranteed 100% secure.
6. Third-Party Services
We do not sell, trade, or rent your personal information to third parties. We may utilize trusted third-party service providers (such as web hosting, CRM systems, or analytics platforms) who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential and secure.
7. Your Privacy Rights
Depending on your location, you may have rights regarding the personal information we hold about you. You may request to access, update, correct, or delete your personal information by contacting us at any time. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our website and services are intended for homeowners and adult consumers. We do not knowingly collect or solicit personal information from children under the age of 13. If we learn we have collected personal information from a child under 13, we will promptly delete that information.
9. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: